What are the types of agents available in Pega

1. Standard agents
2. Advanced agents
3. Legacy agents

*Note: Legacy agents are deprecated and we are not going to discuss about this.

When to go for Standard agents :

• When there is queueing involved.
• When Standard agent wakes up after interval, if there is an item in the queue : only then agent activity is going to get executed. Else it won't invoke the activity.
• Standard agent runs in the context of the requestor who queued it : Primary page of the Queue-For-Agent method which queues the task.
• Auto-Queue-Management would be taken care by PRPC

When to go for Advanced agents :

• When there is no queueing involved.
• When Advanced agent wakes up after interval, it invoke the agent activity.
• Standard agent runs in the context of the requestor which is hash of access group specifiedi in the agent rule form .

*Note: If there is no access group, it picks the one present at the Requestor type (Batch) rule's default access group.